Challenges
Our challenge was to bring together this diverse product range and prepare the business for successful BRCGS Storage & Distribution Accreditation for the wholesale market while working on preparing the fish processing division for SALSA Food Certification.
Two different food safety accreditations in one business. Both had to work separately while also together to ensure the business gained the maximum from their food safety processes.
At the core of this challenge is the mentoring of the Head of Hygiene and recalibrating this role to function as a Quality Manager.
Preparing & Implementing
Supporting and mentoring a key member of staff was at the core of the implementation of both standards. A Head of Hygiene has some similar tasks and responsibilities to a Quality Manager, however, working on two safety standards simultaneously requires focus and dedicated time.
Mentoring worked around Covid restrictions. Teams meetings and Loom videos played a significant role.
Loom videos work well with our clients because any challenging parts of the standards i.e. HACCP are recorded specifically for them and a resource to keep watching back.
As part of our guidance, a visit to another client with similar operations formed part of the mentoring process for the Head of Hygiene.
Outcome
Reach Food Service passed their BRCGS audit with a Grade A.
Our work continues
Being a Compliance Partner to Reach continues with monthly review meetings and audits to ensure both systems on-site are always audit-ready. Part of the BRCGS Storage & Distribution standard includes an unannounced audit as part of the audit cycle.
